Support Page

PondPulse

Tap the pond. Ripples do the rest. Need help or have feedback? We'd love to hear from you.

Contact: rongoapp2026@gmail.com

Privacy: PondPulse Privacy Policy

How to play

What's in the game

Languages

PondPulse is fully translated into sixteen languages. By default it follows your device language; you can pick a different one in Settings.

Frequently asked questions

Does the game work offline?

Yes. Every pond, the Daily Pond, Splash Rush and your own pond all work with no connection at all. The only thing that needs the internet is making a purchase, which goes through Google Play.

What does it cost?

The game is free, with no ads, no subscriptions and no sign-up. Three hundred ponds, the Daily Pond, Splash Rush and the quests cost nothing, and every friend, pad, theme and decoration in the shop can be bought with coins you earn by playing. There are optional one-time purchases if you would rather not wait: a premium upgrade for levels 301 to 450, coin and hint packs, and a few exclusive friends and themes. None of them is needed to finish the game.

I'm stuck on a pond.

Every pond in the game has a verified solution, so there's always a way through. Undo steps back one splash at a time, and a hint lights up the next move. A hint only ever costs you once per pond - re-showing it later, after a restart or a replay, is free.

The pond went still and nothing moves.

That means every floater is blocked, so no splash can change anything. Undo a step or restart the pond.

I'm out of hints.

Buy more with coins in the Pond Shop, a few at a time or fifty at once. Coins come from playing, so hints are always reachable without paying. Golden Ponds never spend a hint, so you can always keep going there.

A pack is locked.

Packs open as you solve the ponds before them. Levels 301 to 450 are the premium packs, and the premium upgrade in the Pond Shop opens them. It is a one-time purchase, not a subscription.

How is my progress saved?

Progress is stored locally on your device only. Your device's own system backup may include it, so it can come back on a new phone. Deleting the app removes it from the device. See the privacy policy for details.

Can I start over?

Yes - Settings → Reset progress. It can't be undone. Every star, your pond, your hints, your streaks and everything bought with coins are cleared. Anything you paid real money for is kept, and so are coins you bought, so a purchase is never lost.

Can I turn off the vibration?

Yes, in Settings → Vibration.